Support

Support

We are here to help you with your orders, parts lookup, and account questions at au2partscat.

Order Support

Questions about an existing order, shipping status, or invoice?

  • Check your order confirmation email.
  • Reply directly to that email for faster handling.

Parts & Fitment

Need help finding the right part or checking compatibility?

  • Send us your VIN or vehicle details.
  • Attach photos if possible for more accurate support.

Account & Technical

Issues with login, website errors, or payment problems?

  • Try clearing cache and using a different browser.
  • Contact us with screenshots of the error.

Contact Support

You can reach our support team using the following channels:

Please include your order number (if available) and as many details as possible so we can help you faster.